Refund & Cancellation Policy
Effective Date: 20 March 2026
1. Platform Nature
Citymood360 is a digital promotion and discovery platform. We do not sell products or services directly. All purchases, offers, and transactions are handled by third-party businesses.
2. Connect with Businesses Before Purchase
- Users are advised to contact businesses directly
- Confirm pricing, availability, and service details
- Verify authenticity of offers and products
3. Payments for Promotions
Payments made on Citymood360 are for promotional services (listing visibility). These payments do not guarantee leads, sales, or business outcomes.
4. Refund Policy
- All payments are generally non-refundable
- Approval is at the sole discretion of Citymood360
- If approved, refunds are credited to the original payment method
5. Cancellation Policy
Once a promotion is submitted and processed, it cannot be cancelled. Users may choose not to extend the promotion after the validity period.
6. Third-Party Transactions
Returns, exchanges, or refunds related to products or services must be handled directly with the respective business. Citymood360 holds no responsibility for such transactions.
7. Disputes
Any disputes related to listings, services, or transactions must be resolved between the user and the business directly.
8. Contact
Email: [email protected]
Website: https://www.citymood360.com